LDR Engines and Gearboxes

Divan : 079 529 5598  | Mail : divan@ldrengines.co.za

Warranties & Returns

ALL OUR ENGINES ARE UNDER 100 000KM

  • 3-month unlimited kilometres warranty on the internal parts only from the date of purchase for engines & gearboxes.
  • We offer a 6 month / 20 000km guarantee on all engines fitted by us ( The engine must be serviced by LDR after 3 months of the invoice date to qualify for the next 3 months warranty. )
  • We don’t warranty any Turbos, the customer should use the Turbo of the original engine that was removed.
  • No warranty on oil leaks.
  • No warranty on any attached accessories and parts such as manifolds, carburettor, distributor, alternator, starter, water pump, injectors, thermostat, clutch, flywheel, timing belt or belt driven engines and all seals or any sensors etc. even though it is supplied with the engine as an extra.

FOLLOWING THE TERMS AND CONDITIONS PROVIDED BEHIND THE ORIGINAL INVOICE, THESE ARE THE OTHER SETS OF TERMSWHICH NEED TO BE ADHERED TO, TO QUALIFY FOR WARRANTY:

  1. All engine oil must be flushed & replaced with recommended new oil as per manufacturer’s standards.
  2. All engines MUST be fitted by a qualified RMI registered mechanic.
  3. All engines must be fully serviced by means of new oil, oil filters, fuel filters, spark plugs, cambelts and water pumps. Timing of the engines to be checked is also strongly recommended.
  4. Proof of the above 3 mentioned points must be produced to LDR engines & gearboxes, if for any reason there is a fault with the engine by means of a valid invoice and pictures.
  5. If for any reason whatsoever, the engines have a fault in terms of a bearing knock, smoking, noise in the block, head or any other, proof of such events MUST be communicated to your salesman by means of video sent to the WhatsApp no: ________________________________
  6. Should there be any fault internally with the engine, it MUST be returned to LDR Engines & Gearboxes within the warranty period. If retuned after such a period, the engine will NOT be accepted.
  7. Should there be a fault with the engine, LDR engines & gearboxes holds the right for a 7-day inspection period. If no negligence was found on the client’s part, LDR engines & gearboxes will either refund (please see point 2 on overleaf) or replace engine. If replacing the engine is an option and the client refuse to accept it that way, the client is advised they will be subject to a 15/30% handling fee.
  8. Due to the engine standing for some time, it is only natural that there might be sludge in the engine, therefore, it is strongly recommended to remove the sump, tappet cover(s), oil pick up and to be cleaned thoroughly with petrol or paraffin.
  9. No claim on consequential damages, labour costs, courier costs, towing costs, vehicle hire, downtime and / or claims for any charges arise from the exchange or refund of good will be recognised!

REFUNDS AND EXCHANGES:

  1. THERE SHALL BE NO CASH REFUNDS
  2. REFUNDS ARE MADE  7 – 14 WORKING DAYS AFTER ENGINE HAS BEEN RECEIVED AND

INSPECTED

  1. A 15% HANDLING FEE ON GOODS CORRECTLY SUPPLIED
  2. THERE IS A 7-DAY POLICY TO EXCHANGE A FAULTY ENGINE
  3. CUSTOMER HAS  7 DAYS TO EXCHANGE PARTS, NO REFUNDS WILL BE MADE.

LIMITATIONS:

THIS WARRANTY SHALL NOT APPLY TO OR INCLUDE ANY OF THE FOLLOWING:

  1. Repair or replacement due to any accident, misuse, collision, upset, fire, negligence, alternation, racing events, improper installation, or repair. No warranty on any car with software or tune ups.
  2. Oil leaks, blown head gasket and overheating due to poor cooling system.
  3. Bent valves, lock up or backfire due to broken timing belt or wrong timing set. New timing belt must be installed on all belt – driven engines before installation.
  4. Internal damage caused by dropping obstacles into combustion chambers.
  5. We do not provide warranty on any electrical components.
  6. No rubber seals in the engine will be warranted for oil leaks (valve stem seals, rear main seals, front main seals, cam seals etc.)

Warranty on Parts

  • 7 Day warranty on all parts, if the part is incorrect, we will try an assist with another, if we are unable to provide you with another part a refund will be processed in 7-14 working day upon receipt of part.

Refund or return form